Medeco Mortise cylinders have threads on the outside of the shell and are designed to be screwed into other manufacturer's mortise lock cases. A cam on the back of the cylinder operates the lock mechanism and a set screw holds the mortise cylinder in place. Medeco Rim cylinders are used with auxiliary rim locks such as: surface mounted deadbolts, night latches, panic devices and jimmyproof locks (also know as vertical dropbolts or interlocking deadbolts).
Return Policy: We do not accept returns on unsealed products. In order to return a defective item a support ticket is needed. To receive a ticket, please contact Medeco directly at 800-839-3157 or visit their support page here. Once you have the ticket contact UHS Hardware for the return.