
Details
The SPS subscription ensures the following:
- Access to the Abrites Support ticketing system
- Prioritised fast response from 2 hours of opening a ticket (9 AM - 6 PM GMT+2)
- Unlimited quantity of cases
- Undivided attention from a Support Team member
The AVDI Replacement Service will make sure that you receive a brand-new AVDI in case your current interface is defective. The replacement service guarantees that for a period of one year, you have the right to receive a new replacement interface without any additional fees or the need to send the old one back. This service is designed to save you time and money, securing you with a working AVDI in a couple of days of requesting one.
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The SPS can only be used with active Annual Maintenance Subscription (AMS). The duration of the SPS is 12 months from the date of purchase.
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ALL SALES OF ABRITES PRODUCTS HARDWARE AND SOFTWARE ARE FINAL!